Terms & Conditions

Raylene Reserve
Effective Date: February 10, 2025
Last Updated: February 10, 2025

Welcome to Raylene Reserve! These Terms & Conditions ("Terms") govern your use of our website, services, and event bookings. By accessing or using our services, you agree to comply with these Terms.

1. Use of Services

Raylene Reserve provides event venue rental services, including access to event spaces, facilities, and related services. By booking with us, you agree to use our services only for lawful purposes and in accordance with these Terms.

2. Booking & Payment Policies

  • A deposit is required to secure your event date. The remaining balance is due by the agreed-upon due date.

  • Payments must be made through approved methods outlined in your booking agreement.

  • Failure to make timely payments may result in cancellation of your reservation without a refund.

  • Any cancellations must be made in writing. Refund eligibility is subject to the cancellation policy in your contract.

3. Venue Rules & Regulations

  • Guests must comply with all local laws, safety regulations, and venue policies.

  • Alcohol consumption must be in accordance with local licensing laws.

  • Smoking is prohibited inside the venue.

  • Any damages to the venue or property must be reported and may result in additional fees.

  • Noise levels must be kept within permissible limits to avoid disturbance to surrounding areas.

4. Liability & Indemnification

  • Raylene Reserve is not responsible for lost, stolen, or damaged personal belongings.

  • Clients and their guests assume all risks associated with the use of the venue.

  • Clients agree to indemnify and hold harmless Raylene Reserve, its owners, and staff from any claims, damages, or liabilities arising from their event.

5. Cancellations & Refunds

  • Cancellations must be made in writing and are subject to the terms specified in your booking agreement.

  • Deposits may be non-refundable, depending on the timing of the cancellation.

  • Raylene Reserve reserves the right to cancel an event due to unforeseen circumstances. In such cases, a full refund will be issued.

6. Force Majeure

Raylene Reserve shall not be liable for any failure or delay in performing its obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, war, pandemics, or government restrictions.

7. Messaging Terms & Privacy Policy

Types of Messages

Users will receive promotional and informational messages.

Frequency of Messages

Messages will be sent weekly, or more depending on client communication needs.

Notice

Message and data rates may apply.

Instructions for Users

  • To stop receiving messages, text STOP to 850-296-3477.

  • For assistance, text HELP to 850-296-3477.

For more information, please refer to our Privacy Policy. Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. https://www.raylenereserve.com/privacy-policy 

8. Amendments to Terms

We may update these Terms from time to time. The latest version will always be available on our website, with the effective date posted at the top.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Raylene Reserve
Charlene Trickey-Durham, Owner
850-296-3477
raylenereserve@gmail.com
www.raylenereserve.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.